Who we are
The Brussels Childbirth Trust (BCT) asbl/vzw, in Chaussée de Waterloo 620, 1050 Ixelles, is a Belgian not for profit association dedicated to supporting English speaking families with young children and parents to be in Belgium. In the rest of this document “We”, “Us”, “Our” refers to the BCT and “You”, “Your” refers to Our members and potential members as well visitors to Our website bctbelgium.org.
Keeping Your personal data safe is very important to Us and We are committed to complying with applicable privacy and data protection laws and being transparent about processing of Your personal data.
What information we collect about you, how we use it and why
The standard set of personal data that We collect from You is the information that you provide to Us in the registration forms for becoming a BCT member or joining a prenatal course, Pregnancy in Belgium (“PIB”) evening or any other BCT event for which You need to register. You may also provide us with personal data when You send Us an email or Use the contact form on our website to obtain information or support from Us. Any such information that identifies You, whether directly or indirectly, is “Personal data”.
You decide independently whether to provide Personal data to BCT. If You want to become a member, We ask You to provide certain Personal data (such as Your address, email and phone number) so that we can provide You with information and some of our core services (including Your copy of our membership magazine or our Weekly newsletter). Your personal data is only used for BCT authorised purposes.
Our financial service provider for the processing of Your online membership payments is pom.be. This ensures that Your bank details are kept confidential and the BCT does not have access to them.
If you use the contact form on our website, you provide us with your name, email address and your enquiry text. We will save these information in order to be able to answer your question. None of the information provided in this form will ever be used for marketing purposes.
We use Google Analytics to find out more about how visitors use our website, which content interests them and which page brought them to Us. Data collected may include Your browser types and versions used, Your operating system (which can also show whether You Use a desktop computer or a mobile device), the website from which You were referred to our website, the pages You visited and in which order, the date and time of Your visit to our site and other similar data and information. We do not Use this information to draw conclusions about the individuals visiting our website. We only use the information to understand how many visitors come to our website every year, how they use our website, which content interests them and which page brought them to Us. This general information will be shared in our annual report. We do not use Google Analytics for marketing or advertising purposes.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about You, used cookies, embed additional third-party tracking, and monitor Your interaction with that embedded content, including tracking Your interaction with the embedded content if You have an account and are logged in to that website.
Who has access to your personal data
The volunteers whom You deal with will generally only have access to the information that they need to know to carry out their tasks. (Your group leader will receive Your name, email address, membership number. Your prenatal teacher and the booking clerk will receive the information that You provided in the prenatal course registration form). A small group of BCT’s administrators with special rights may have access to all of Your Personal data.
With whom we share your information
In most cases, Your Personal data is handled only by BCT volunteers. However, for certain services, such as the mailing of our membership magazine Small Talk or our weekly newsletter, We Use outside organisations to process Your Personal data for Us (Your name and address or email). In these situations, the companies we use ensure that the Personal data they handle for Us is properly protected and treated in accordance with the requirements of data protection legislation.
Services we use:
Twizzit - Membership management
Google - Registrations and emails
Mailchimp - Newsletters
OVH - Emails
L'Ouvroir - Magazine labels
Hayez - Magazine mail-out
Who we get your information from
We use pom.be as our online payment provider. To make sure that the payments can be attributed correctly to the person making them, Twizzit integrates the payment information, including Your name and payment ID, with Your contact in the Twizzit database. No other information is provided.
Integrity of personal data
We take the appropriate legal, organisational, physical and technical measures to protect Personal data. We store Your information securely on our computer system, We restrict access to those who have a need to know and We train our volunteers in handling the information securely.
Personal data stored in our membership database: Our members can rejoin the BCT any time, so We generally keep information about previous members for about 2 years, after which they get deleted from our membership database.
Information in relation to the prenatal courses you take at the BCT usually will be deleted shortly after the last session.
Analytics records are kept for about one year as they are needed to provide information for our annual report.
Your data protection rights
• To obtain a copy of the Personal data We collect about You, You may submit a request to Us by letter or by e-mail. (We may require you to provide sufficient proof of Your identity to enable us to comply with your request).
• You can request a rectification of any incorrect Personal data that We may hold about You. The rectification will be carried out free of charge.
• You can request the deletion or erasure of any incomplete or irrelevant Personal data that we may We hold about You.
• You have the right to object to the processing of Your Personal data and, where processing is based on your consent, to withdraw Your consent to the processing at any time.
• We strive to maintain a high standard for the protection of Your Personal data. If You are ever dissatisfied with the way We process Your Personal data, please contact Us so that We can resolve the issue. Should We not be able to solve the problem, You also have the right to lodge a complaint with the Belgian Data Protection Authority.
• In some circumstances, You may have the right to request the transfer of Your personal data to another organization.
For the exercise of any of the above rights as well as for any questions You might have about the processing of Your Personal data please contact our data protection officer at firstname.lastname@example.org.
It might be necessary to update or change this privacy notice from time to time. If that is the case, We will update this page to reflect the changes.
Controller and data protection officer
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
Brussels Childbirth Trust
620 Chaussée de Waterloo
The Data Protection Officer of the controller can be contacted by post by writing to:
Data Protection Officer
Brussels Childbirth Trust
620 Chaussée de Waterloo
Or by sending an e-mail to email@example.com.